Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the website operated by SnapShotHR Consulting ("we," "us," or "our") at snapshothr.com, and any engagement with our services.

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of this website.

SnapShotHR Consulting operates under the laws of British Columbia, Canada.

2. About Our Services

SnapShotHR provides fractional HR consulting services to businesses in British Columbia and across Canada. Our services include:

• HR compliance auditing and regulatory guidance
• Employee handbook and policy development
• Hiring and onboarding support
• Employee relations and performance management
• Workplace investigations
• Termination and restructuring support
• Labour relations advisory for unionized environments
• General HR strategy and advisory

Our services are advisory in nature. We help businesses build and manage their HR infrastructure, but we do not act as your employer of record, nor do we assume any employer obligations on your behalf.

3. Important Disclaimer - Not Legal Advice

4. Use of This Website

This website is provided for informational purposes about SnapShotHR's services. You agree that you will not:

• Use this website for any unlawful purpose or in violation of any applicable federal, provincial, or local law
• Attempt to gain unauthorized access to any portion of the website or its underlying systems
• Interfere with or disrupt the operation of the website
• Reproduce, distribute, or create derivative works from this website's content without our written permission
• Use any automated system (bot, scraper, or crawler) to access the website for any purpose

The HR Snapshot assessment available on this website is a self-evaluation tool for informational purposes only. Completing the assessment does not create a client-consultant relationship, and the results are general in nature and not a substitute for professional HR advice tailored to your specific situation.

5. Client Engagement and Agreements

Formal consulting engagements with SnapShotHR are governed by separate written service agreements between SnapShotHR and the client. These Terms do not replace, modify, or supersede any signed service agreement.

Pricing information displayed on this website is indicative and subject to change. Specific pricing, scope, and deliverables are confirmed in individual service agreements prior to the commencement of work.

A client-consultant relationship is established only upon execution of a written service agreement, not through use of this website or submission of a contact form.

6. Intellectual Property

All content on this website - including text, graphics, logos, images, design elements, and underlying code - is owned by SnapShotHR Consulting or licensed to us, and is protected under Canadian copyright law (the Copyright Act, RSC 1985, c. C-42).

The SnapShotHR name, logo, and branding are proprietary to SnapShotHR Consulting.

Templates, handbooks, policies, and other deliverables created during a consulting engagement are governed by the intellectual property provisions in the applicable service agreement.

You may not reproduce, distribute, modify, or create derivative works from our website content without prior written permission.

7. Limitation of Liability

To the maximum extent permitted under British Columbia law:

• SnapShotHR's total aggregate liability for any claim arising from or related to this website or our services shall not exceed the total fees paid by you to SnapShotHR for the specific service giving rise to the claim.
• In no event shall SnapShotHR be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to lost profits, loss of data, business interruption, or loss of goodwill.
• SnapShotHR is not liable for any decisions made or actions taken based on general information provided on this website or through the HR Snapshot assessment tool.

The BC Limitation Act, SBC 2012, c. 13, provides a basic limitation period of two (2) years from the date of discovery for most civil claims. Any claim arising from or related to these Terms or our services must be commenced within this limitation period.

8. Indemnification

You agree to indemnify, defend, and hold harmless SnapShotHR Consulting, its owner, employees, and contractors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your use of this website in violation of these Terms
• Your breach of any representation or obligation under these Terms
• Any third-party claim related to your use of our website

9. Third-Party Links

Our website may contain links to third-party websites, including but not limited to LinkedIn, WorkSafeBC, the BC Employment Standards Branch, and other external resources. These links are provided for your convenience and reference.

We are not responsible for the content, accuracy, or privacy practices of external websites. The inclusion of a link does not imply endorsement by SnapShotHR of the linked site or its operator.

10. Email Communications and CASL Compliance

By submitting your email address through our contact form or HR Snapshot assessment tool, you consent to receive a direct response to your inquiry. This transactional communication does not require additional consent under Canada's Anti-Spam Legislation (CASL), SC 2010, c. 23.

Ongoing commercial electronic messages - including service updates, newsletters, or promotional communications - require your separate express consent. You will not be added to any marketing list without your explicit opt-in.

Every commercial electronic message we send will include:

• Clear identification of SnapShotHR Consulting as the sender
• A valid physical or electronic contact address
• A clear and functioning unsubscribe mechanism

Unsubscribe requests are processed within 10 business days, as required by CASL.

11. BC Consumer Protection

These Terms are subject to the British Columbia Business Practices and Consumer Protection Act, SBC 2004, c. 2 (BPCPA). Nothing in these Terms is intended to limit or restrict any rights you may have under the BPCPA or other applicable consumer protection legislation in British Columbia.

In accordance with BC consumer protection principles, you retain the right to share honest reviews and feedback about our services. No provision of these Terms restricts your ability to do so.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from or related to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of British Columbia.

Before initiating any formal legal proceedings, both parties agree to attempt to resolve the dispute informally by contacting keith@snapshothr.com. We believe most issues can be resolved through direct, good-faith communication.

13. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be deemed severed from these Terms.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, services, or applicable legislation. Changes are effective when posted on this page with an updated effective date.

Your continued use of this website after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

15. Contact

If you have any questions about these Terms of Service, please contact us: